Last weekend, I brought my parents for a dinner at Medifoods @ Subang Jaya a very nice, quiet and relaxing restaurant. Medifoods, which have its own farm, serves mainly organic produce. But, if you decide to go meat-less, they do have a dedicated section in the menu that is purely for the vegetarians.
Next is the organic kailan, which is blanched and served with soy sauce and shallot oil. The vegetables are cooked very well and presented beautifully. The vegetables are not too hard until you need to chew a lot. But despite the softness, the vegetables still look very green and fresh. The soy sauce is just nice - not too salty.
The handmade pan-fried organic tofu is very smooth and soft. You can taste the soybean, so you know it is made of the real thing. The gravy is actually sweetened soy sauce, and goes quite well with the tofu. Although quite plain, but the tofu is quite flavourful.
It also comes with a bowl of superior chicken stock soup with lots of mixed organic vegetables. The soup of the day was salted vegetables soup with tofu. The soup is quite sweet with all the vegetables, although it is slightly salty (well, salted vegetables, what do you expect).
It also comes with a bowl of superior chicken stock soup with lots of mixed organic vegetables. The soup of the day was salted vegetables soup with tofu. The soup is quite sweet with all the vegetables, although it is slightly salty (well, salted vegetables, what do you expect).
To go with the roasted chicken is the chicken rice. Cooked using unpolished green rice and chicken broth, the rice is very tasty and not oily at all. Eating the rice alone is very nice.
For drinks, we ordered the pot of mixed floral tea to share.
After the meal, we felt it was a little not very filling, so my parents decided to order another dish - the vegetarian claypot yee mee, served with a lot of mixed vegetables and beancurd puffs. The gravy is very light, and even without the use of meat-based stock, it is very sweet. But I find the noodles a bit overcooked.
One thing we like about Medifoods is that the owner has grown a lot of plants in the restaurant. It's like stepping into a garden - very cosy and cooling. There's both outdoor and indoor seating, and beside the restaurant, is the shop area selling organic goods.
Medifoods
59-61, Jalan SS18/6
47500 Subang Jaya
Selangor
Medifoods
59-61, Jalan SS18/6
47500 Subang Jaya
Selangor
I have sent an email to Medifoods dated 9 Mac 2013. Until today, there is noreply from them. I have decided to forward my email to the members of public.
ReplyDeleteDear Sir,
Today, I brought my family to Medifoods in SS18 for the first time to enjoy healthy organic food. We just want to have a light dinner because it was getting late at 8:30pm. There were only two other tables with customers when we walked in.
1. We are only the third table and ordering four plates of noodles. Three came in less than 10 minutes but the last one can go missing. With only few customers, how can they just miss out last plate of noodle where we have to wait for about 20 minutes. Handling the shop are only foreigners. I didn't see any local worker there.
2. The first problem isn't that critical. On my plate of noodles, I ordered the misua without egg. To my horror, there are few strands of short hair found in my bowl. I didn't make any complaint yet because eating outside, these things tend to happen. But this few hairs really did affect my appetite. Imagine I drop few of my hairs into your food, would u like to eat them?
3. I came over to Medifoods because my parents saw the 10% discount promotion from the Red Tomato newspaper magazine. When I called for the bill, the worker just replied back the amount I need to pay from the cashier, where I were still sitting together with my family. I walked over and presented the newspaper coupon. That worker just rejected me bluntly telling me he got no info about the discount. To my shock, this is my first time hearing such reason. You advertise promotion in newspaper and the workers don't know and don't accept the discount promotion! What is this? Are you cheating the consumer to come to your restaurant?!
4. I were really fed up with the explanation and that worker still made me paid for the full amount. I complaint to him there are some hair in my food, he just simply brushed off and asked me to call in to complain. What kind of services are you offering?
Medifoods, you better give me a satisfy explanation on all the above issues. If you choose to ignore, I will post this email in Facebook, other food review blogs and make a complaint to the association of consumer.
You are promoting healthy organic food which we are paying premium for it. Is this the level of services you are offering and the hygiene standard you are practising?
I am looking forward to your reply.
Yap
Dear Yap,
DeleteIt's sad to hear you had such a bad experience during your visit and it would be such a waste to have such service to continue as their food is quite decent.